Contact

We answer questions about how Matrimi works, payments, refunds and personal data. We can be reached by email only.

1. Support

Email support@matrimi.com. If your question concerns your account or a purchase, write from the address linked to your account and include the purchase date so we can find the details faster. Never send card details by email.

2. Company details

• Operator: Zorka Apps Limited
• Country of registration: Hong Kong
• Registered address: No. 5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong
• Email: support@matrimi.com
• Website: matrimi.com

3. Personal data requests

To access, correct or delete your data, or to withdraw consent, email support@matrimi.com with "Personal data" in the subject line. We may ask you to confirm that the request comes from the account owner. How we handle data is described in the Privacy policy.

4. Response times

We reply to messages within 2 business days. Personal data and refund requests are handled within the periods set out in the relevant policies and required by law.